SMS PRIVACY POLICY

 

Last Updated: August 5, 2026

Interwest Refrigeration LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request our commercial refrigeration services, or interact with our business.

 

1. Information We Collect

We collect information you provide directly to us when requesting installations, repairs, or maintenance. This includes:

· Contact Information: Name, business name, physical address, email address, and phone number.

· Service Details: Information regarding your commercial refrigeration equipment and service history.

· Payment Information: Billing details necessary to process invoices.

 

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, including:

· Scheduling technicians and sending appointment reminders.

· Providing updates on emergency repairs or technician arrival times.

· Sending digital invoices and processing payments.

· Responding to customer service requests.

 

3. SMS and Mobile Information

If you opt in to receive text messages from Interwest Refrigeration LLC, we will only use your phone number to send transactional updates regarding your services.

Mobile information and SMS consent will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes under any circumstances.

 

4. Data Security

We implement standard security measures to protect your personal information. However, no internet transmission or electronic storage is 100% secure. We strive to protect your data but cannot guarantee absolute security.

 

5. Your Choices and Opt-Out Options

· Email: You can opt out of promotional emails by clicking the "unsubscribe" link.

· SMS/Text Messages: You can opt out of text messages at any time by replying STOP to any message we send.

 

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

· Interwest Refrigeration LLC

· Email: tiffani@interwestrefrigeration.net

· Phone: 801-360-8100